Guidelines
for filling complaint before
The Consumer Disputes Redressal Forum |
|
|
If
Your Claim is Upto RS. 5 Lakhs |
|
i) |
Colaba
to Hajiali / Mazgaon: |
|
|
|
The
President,
The Additional Consumer District Redressal
Forum,
Mumbai District, Near Old Administration
Staff College,
R. No. 6 & 7, Opp. C.S.T. Rly. Station,
Mumbai - 400 001. |
| |
ii) |
Mahalaxmi
to Mahim & Byculla To Kalachouky
Chunabhatti: |
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|
The President,
Mumbai District Consumer Disputes Redressal
Forum,
Madhu Industrial Estate, 1st Floor,
Pandurang Bhudhkar Marg, Worli, Mumbai
- 400 013.
Tele. No. : 492 6041. |
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iii) |
Bandra
to Dahisar & Kurla to Mulund / Mankhurd: |
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|
The President,
Mumbai Suburban District Consumer,
Disputes Redressal Forum,
Gokhale Road South, Near Bhawani Shankar
Road,
Dadar (West), Mumbai - 400 028.
Tele. No. : 436 131. |
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|
|
| 2. |
If
Your Claim is above Rs. 5 Lakhs but
upto Rs. 20 Lakhs: |
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|
Maharashtra
State Consumer Disputes Commission,
Old Administrative Staff College, Room
No. 102,
Behind Capital Cinema, Waudby Road,
Mumbai - 400 001.
Tele. No. : 285 2097. |
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|
|
| 3. |
If
Your Claim is above Rs. 20 Lakhs: |
| |
|
The President,
National Consumer Disputes Redressal
Commission,
'A' Wing, 5th Floor, Janpat Bhawan,
New Delhi - 110 001. |
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Please
Check Whether Your Complaints Covers
Following Points: |
| |
a) |
Name &
Address of the complainant in full. |
| |
b) |
Name &
Address of the Opponent. |
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c) |
When and
where cause of the complaint arose ? |
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d) |
Particulars
of the complaint in detail. |
| |
e) |
Relief prayed
(such as Refund of Interest, Principal
amoun . etc. physical / mental torture
etc.). While asking for claims, the
amount should be within reasonable limits. |
| |
f) |
Copies of
the relevant documents to be enclosed
as Exhibits. |
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g) |
Total value
of relief claimed. |
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|
Guidelines
for investors who wish to complain: |
| 1. |
|
Kindly approach
INVESTORS' GRIEVANCES FORUM only after
you have contacted / written to the
concerned company and failed to get
a satisfactory response. |
| 2. |
a) |
Send a letter
of complaint in duplicate addressed
to the Secretary. IGF in prescribed
format |
| |
b) |
Carbon copies
marked to IGF will not be handled /
entertained by IGF. |
| 3. |
|
Attach only
XEROX copies of your correspondence
with the Company / SEBI / BSE / RBI
etc. plus XEROX Copies of Investment
proofs, viz : Receipts/Certificates
etc. |
| 4. |
|
It would
take about 4 to 6 weeks to process your
written complaint. |
| 5. |
|
INVESTORS'
GRIEVANCES FORUM (IGF) has been set
up for guidance / help to individual
investors. |